Step 1: Pre-Inspection

A pre-inspection is performed both in your home and in our facility to determine your rugs pre-existing conditions, it’s fiber make-up, potential color migration risk, general cleaning concerns, and appropriate cleaning methods.

Step 2: Dry Soil Removal

A thorough dusting is performed using compressed air and/or mechanical harmonic vibration machines that removes up to 95% of the of dry soil and particulates which simply cannot be removed by regular vacuuming.

Step 3: Pre-Treatment

Next a Color Stabilizing and Souring agent is applied to ensure safe cleaning without the risk of color migration. After this application your rug will enter into the wash phase where it will receive a thorough immersion.

Step 4: Water Submersion

After a technician has thoroughly washed the rug to ensure all soiled areas have been meticulously cared for, he then runs your rug through twoconsecutive back-to-back rinse phases to ensure all cleaning agents have been removed.

Step 5: Water Extraction

Next, the excess water is removed from your rug in a process referred to as speed drying. Your rug will then go to either a drying tower or a drying grid depending on it’s size and weight. The pile is then reset for a proper appearance when dry.

Step 6: Fringe Treatment

Post cleaning spot treatment for difficult areas that require additional attention. After your rug has been completely spot treated, inch-by-inch, we will then clean/brighten fringe (when applicable.) We do not use bleach.

Step 7: Post-Inspection

A facility manager will next perform a meticulous, inch-by-inch, post-cleaning inspection of your rug. If the manager feels that any area can be cleaned further, your rug will be sent back to beginning of step 1 to begin the full process once more.

Step 8: Finishing

After the facility manager has approved your rug, a product called encapsulation is then applied. This product is plant-based and forms a microscopic crystal barrier around each fiber to add extended soil repellent and fiber protection. Other add-on items will be implemented at this stage.

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