The short answer
- We collect your rug, clean or repair it and deliver it back, so you never have to roll, lift or haul it.
- Pickup and drop-off run on flexible scheduling that works around your day.
- When the work is done we help lay the rug out in your space.
- Book online or call. A free quote comes first.
Rugs are heavy, awkward and easy to damage when you move them yourself. That is why rug pickup and delivery is one of the most popular parts of our service. This guide shows how it works in Denver and Austin, from the first call to the moment your clean rug is back on the floor.
Why use pickup and delivery
- No heavy lifting. Large, wool and antique rugs are difficult to move without creasing or damaging them.
- Handled with care. Your rug is collected and transported by people who work with rugs every day.
- Saves your time. Flexible scheduling means a simple, reliable service without leaving home.
- Back where it belongs. We help lay the rug out in the space once all treatments are complete.
How pickup and delivery works
- Get a quote. Tell us about your rugs for a free quote.
- Book a pickup. Choose a time that suits you with our online scheduler.
- We collect your rug. We roll and transport it safely.
- Inspection, cleaning or repair. Your rug goes through our Rug Clinic Care process, or repair if you need it.
- Delivery. When every treatment is complete, we deliver it back and help lay it out.
Most cleanings take about one to two weeks, and larger rugs can take up to three weeks to dry.
How to prepare for pickup
- Clear furniture from the rug if you can, or let us know what is on it.
- Point out any stains, damage or special concerns.
- Remove any rug pad you want to keep or replace. We can recommend a safe pad without rubber.
- Let us know about stairs, tight entries or parking.
Bundle it with other services
Since we’re already at your door, it is a good time to look at the rest of your rugs. Consider stain and UV protection, fringe repair, or storage if you’re moving or renovating. If a rug needs to travel further, see rug shipping.
Rug pickup and delivery FAQs
How do I schedule a pickup?
Use our online scheduler, call us or request a free quote, and we’ll arrange a time.
Do you help put the rug back in place?
Yes. Once the rugs are ready and all treatments are done, we deliver them back and help lay them out in your space.
Do you pick up in both Denver and Austin?
Yes. Use the location nearest you and we’ll confirm availability for your address.
What if my rug is very large or heavy?
That is exactly what pickup is for. Let us know the size and we’ll plan accordingly.
Can I drop the rug off myself?
Yes. You’re welcome to bring it to our shop during business hours.