Reviews
What our customers say about us.
Real words from real customers, collected from Google, Yelp and Facebook.
GGoogle · 479 reviews
yYelp · 51 reviews
fFacebook · 42 reviews
What customers say
Real reviews from real customers.
121 reviews from Google, Yelp, Facebook, and Signpost, averaging 5.0 stars. Every one is shown exactly as the customer wrote it.
Pickup and drop-off were both super quick
I had such a great experience with Umair! From start to finish, everything was so easy. Pickup and drop-off were both super quick, and I really appreciated getting before and after photos of my rug.
The colors looked vibrant and refreshed
I took two old, very dirty rugs to Umair to be cleaned. Years of dirt had been removed and the colors looked vibrant and refreshed. It was clear, the rugs were handled with care. Prices were reasonable.
The rugs look brand new now
Umair is the consummate professional. His pricing is better than anywhere in the Austin and surrounding area, I called most of them. The rugs look brand new now, amazing!!!
The rug looks so much better now
I went to Umair after my first ever rug purchase. He was very polite and very knowledgeable. Service was amazing and the rug looks so much better now.
He made our 50 year-old rug look new
Umair gave me a detailed description of their process for cleaning and an estimated price. The entire process from his on-time pick up of our rug through delivery was smooth and easy. The colors are now bright and the white parts are truly white.
Customized carpet according to my expectations
Excellent customer services, and they created a customized carpet according to my expectations. Thank you very much!!!
Great service and prices
Great service and prices. Both rugs we have had cleaned here came back looking brand new. I appreciate the communication and customer service shown by Ibraheem and his staff.
Fabulous job restoring and cleaning the rug
I had a large Tribal Persian Kilim rug that I almost threw away as so damaged. Many rips in seams and some pet stains. I so love this rug so decided to look into repairing it. Oriental Rug and Carpet Clinic beautifully restored this carpet and we are so happy to have this back in our living room. They did a fabulous job at restored and cleaning the rug. A special touch was the weaver went to Turkey in the fall and even sourced the wool used in the original rug for the repair! Thank you so much ORCC!
They did an amazing job on my 9 x12 carpet
They did an amazing job on my 9 x12 carpet and put on new fringe on both ends. I would recommend these guys for their professionalism.
They cleaned 3 large rugs of mine that were heavily stained
They cleaned 3 large rugs of mine that were heavily stained with pet urine . They had my carpet for almost 2 months but did an excellent job of cleaning and saving a very expensive carpet from being thrown away. I would highly recommend using this company . In addition, they sold me some new carpets for my patio that are superb. Great guys, Family business. I would and have recommended forward .
These guys do it right
These guys do it right and I have no regrets dealing with them. To me their cleaning service was an investment, not an expense.
Delivered the rug because we couldn’t make it there
Uzair was very professional and delivered the rug because we couldn't make it there. also everyone was nice and accommodating. Would definitely recommend and use again.
They did a wonderful job with our oriental rug
Wow! From my first phone call to the delivery and communication in between, I am so glad I found and chose to work with this company. All team members are very friendly, they are responsive, their intake process is incredibly easy and they picked up and delivered our rug in a timely manner. I highly recommend this company, they are a wonderful and they did a wonderful job with our oriental rug!
Looks like it was never damaged
They cleaned and repaired a badly damaged old braided rag rug. It is beautiful now looks like it was never damaged. I wish I could add pictures of the mess they got and the beautiful rug they returned
We had two large, wool, hand-woven rugs cleaned here
We had two Kilim-style (requiring extra care) large, wool, hand-woven rugs cleaned here. They look fantastic!
The rug cleaning was quick
From the minute I called to receive pricing I knew that they were going to do a great job. When I dropped off the rug several associates reviewed my rug and made recommendations for cleaning and repair. The rug cleaning was quick and they contacted me within the time they promised for pickup. I would definitely use them in the future.
These folks cleaned an heirloom Persian rug for me
These folks cleaned an heirloom Persian rug for me. They did an excellent job at a great price, and were extremely respectful and communicative. I'll bring all my rugs here 🙂
This was such a great experience
This was such a great experience. Oriental Rug & Carpet picked up my two rugs (I had to remove all rugs to stage my house for sale), cleaned them, and stored them for me for awhile until I moved into my new house. The rugs look great, and the guys at Oriental Rug & Carpet are so polite and helpful.
I appreciated the fine finish work
Thank you, Uzair for the beautiful work your company did on my carpet. I originally thought it would be impossible to remove the stain and bleach damage, but you were so confident I knew I could trust that your company would do their best. The result was amazing and I appreciated the fine finish work to the frayed edges. It is a new, clean, and fresh again like the day I chose the beautiful little carpet so many years ago! I highly recommend your business to everyone if you want to restore a carpet to its original beauty. I am truly happy and sincerely grateful with the results.
100 year old oriental rug repaired and cleaned
We had our 100 year old oriental rug repaired and cleaned and then treated against further spills. They did a beautiful job.
They even met the strict time frame I had
I needed a very large oriental rug cleaned and I needed it to be done within a very short time frame. Oriental Rug and Carpet Clinic did not disappoint. Not only did they come and pick it up for me, but they even met the strict time frame I had. They were professional, so nice and easy to talk to, and extremely knowledgeable. They also followed COVID protocols very well (they kept their distance and wore masks the whole time). Very happy with their service!!
We are quite pleased with the results
"We appreciated the authenticity and transparency regarding their services and the outcomes we might expect, and the challenges encountered through the process as our carpet was being cleaned. We also appreciated the presentation of services available without feeling any pressure of upselling. They were very concerned about returning our carpet to their standard (high) which took some time and energy on their part and patience on ours, yet we are quite pleased with the results, and that the cleaning was not simply cosmetic (ie no odors or residues)."
They did a great job on my rug
The service provided was absolutely amazing. Hamza was very friendly, knowledgeable, and helpful. They did a great job on my rug and I will definitely be back.
Stellar performance right across the board
Stellar performance right across the board. These guys helped me move a persian rug and patiently waited for months while I found a buyer. I got multiple quotes to ship it to different prospective buyers and they happily provided them each time. If you want to deal with folks who have the utmost integrity, here they are !! Chris in Henderson Colorado
Deep knowledge about the process of cleaning
Service from beginning to end was impeccable. Friendly and professional in addition to a deep knowledge about the process of cleaning and care for carpets. They have are business forever. Highly recommend!
These guys know their oriental/Persian rugs
These guys know their oriental/Persian rugs. I always get a nugget of new info every time I stop in to drop off or pick up a rug. Good guys!
They did such an amazing job cleaning and refurbishing my rugs
I only have good things to say about ORCC. They did such an amazing job cleaning and refurbishing my rugs. Their customer service is impeccable! They picked up and delivered my rugs back to me promptly at my request. Such a lovely family business to work with. So happy I chose them to take care of my rugs. Highly recommend!
Pick up and delivery is very reasonably priced
Great service and very nice people! pick up and delivery is very reasonably priced, and worty every cent. They did a great job! My Afghan Tribals have not looked this good in years! Thank you!
Very knowledgeable
Outstanding service and very knowledgeable! Have used multiple times and always impressed with the quality of service! Highly Recommend!
Excellent people to work with
Excellent people to work with. Have done repairs and cleaning for me, always good.
I will use their service over and over
They do very good work ! People are very responsive and take pride doing good job. I will use their service over and over again!
We were so pleased with the revival of 3 rugs
We were so pleased with the revival of 3 rugs. From the simple cleaning of a small silk, cleaning and removal of a stain from a large Persian and the skilled restoration of an antique tribal their skill and knowledge was apparent. The colors of each of the rugs were brought back in a way we didn't think possible. They picked up and delivered and clearly described the work done.
The service that this company provides is second to none!
The service that this company provides is second to none! I have used Oriental Rug and Carpet Clinic now twice for various rug cleaning needs and they have been incredibly accommodating. They are knowledgeable and do a wonderful job with the cleaning. Not only did they clean the rug but also repaired the sided of it that was worn/frayed and you couldn't even tell it was repaired when they were done with it. I have worked with Uzair and Hamza and after mentioning I needed to store the rug post cleaning, they offered to keep it, wrap it all up nicely and drop it off at my home!!!! It was the best service and I was so appreciative of how accommodating they were. If you need any of your carpets cleaned, absolutely use these guys!
Fair pricing, great service
Fair pricing, great service and easy to work with. Exceeded promised timeline.
Careful handling of my two rugs
Careful handling of my two rugs, including regular cleaning of one and expert repair of another. Highly recommended!
Excellent workmanship
Wonderful customer service and excellent workmanship. We will use them again the next time we need our rugs cleaned.
Great job cleaning and repairing my rug
They did a great job cleaning and repairing my rug. My Afghanistan had knotted rug was sliced several times by an axe. Oriental Rug had it repaired in no time. It's not perfect but given the amount of damage I am thrilled with the workmanship and knowing that my rug will last for many more years. They are very customer service oriented and will talk rugs with you anytime.
Great job of reinstalling it
Had a really great experience with this company, and I would recommend it to anyone. They did a great job on our older rug with some damage and some (serious) kid stains, and were very responsive. Did a great job of reinstalling it in our home. Would 100% recommend!
Picked it up on time and brought it back sparkling clean
Very knowledgeable people. Taught me lots about my carpet. He picked it up on time and brought it back sparkling clean.
My rugs looked amazing after cleaning
Personal service second to none! They came to my home to pick up and return cleaned carpets. My rugs looked amazing after cleaning. I also was able to try out several new rugs in my home. I can’t say enough great things about these wonderful guys.
Very customer service oriented
Great experience. Very customer service oriented! I'll definitely use them again to clean my oriental rug.
Fully deodorized and softened
The clinic cleaned a very thick Chinese carpet that's 8' x 10' for us that had some dog urine stains, and other stains, and they were able to get the majority of it out and did a fantastic job. This carpet is over 30 years old, bought in China, and brought back to the states, and has been used in our house here for over 30 years. The Clinic trimmed the edging on our carpet, fully deodorized, and softened the finish with a terrific rinse and dry. We'd highly recommend this company!!
They did an excellent job on our rug
I highly recommend this company. Hamza was totally professional and obviously cares a great deal about satisfying his customers. They did an excellent job on our rug – it's beautiful! The work was completed in the time frame promised. We especially appreciate the pickup and delivery service. We will use them for all of our rug cleaning needs as well as visit them whenever we need a new rug. Thank you again, Hamza!!
High quality work for Persian carpet cleaning
Excellent service, caring ownership and high quality work for Persian carpet cleaning.
Expertise and attention to detail
The owner took the time to explain exactly how my silk rug would be cleaned. His expertise and attention to detail stood out. Family run business, where people love to take care of the customer.
Extremely knowledgeable about carpets
Extremely knowledgeable about carpets. Excellent service, very professional. 5⭐️S
The rug looked as good as new
I got a rug cleaned a while ago and it was super dirty. This rug clinic cleaned them to perfection! The rug looked as good as new. Will definitely use their service again in the future. The service was also great. Would 100% recommend!
Returned in short period of time looking like new!
Very professional and well informed employees. Our large living room rug was picked up, no fuss. And returned in short period of time looking like new!
Amazing job with both carpets
Our carpets were picked up and delivered by Oriental Rug Clinic. The carpets were very expensive and we were concerned about the outcome of the cleaning. They did an amazing job with both are carpets. We will definitely use them in the future.
The rug now looks better than it ever did
I brought an old Oriental rug that I had stored in my basement from my last move and wasn’t sure if it was worth trying to restore. One of the owners, Hamza, was very knowledgeable about this rug and was very frank about its market value due to its odd size, but instead of trying to sell me a new rug, was confident that he could bring it back to life with a good cleaning. To my amazement, the rug now looks better than it ever did, and is the focal point of my living room. I am so very happy with the attention and advice I got- as well as the beautiful result. I will buy my dining room rug from Oriental Rug and Carpet. I am sure I will get a fair price and a quality product.
Restored it like new
These guys are fantastic. I purchased this rug over 30 years ago from them, and through extraordinary abuse they have restored it like new. As an amputee I have difficulty lifting. They came and got the rug for me, no charge, and installed it with pad in my new place. I will always deal with them only. The best.
The love and care given to our rug is priceless
Wonderful service and attention to detail! The rug is beautiful and he also appraised it and once it was dry he wrapped it for storage. We are so pleased and recommend this service! The rug is so special to me. My Father purchased it when he was flying internationally and it has been with me since he passed away. I remember it growing up and it brings me a great deal of happiness. The love and care given to our rug is priceless and we thank you!
My white rug looks amazing
This company is amazing. Very knowledgeable and hard working. My white rug looks amazing. They took special care and kept me updated with the process. I will always use them for all our rugs. Also will always refer everyone to them. Such a nice family too.
They got the job done quickly
They did a great job cleaning our rug. They got the job done quickly. My only issue was that I expected an estimate of the cleaning cost before the cleaning was done. Otherwise, I was extremely happy with there service
Great job cleaning two of our rugs
Really nice folks. I've dealt with Hamza a few times. They did a great job cleaning two of our rugs, and we just got one back that they resized.
My rug looks like new!
Wonderful service and my rug looks like new! Thank you!
Great service on cleaning and repairing multiple oriental rugs
Great service on cleaning and repairing multiple oriental rugs! Listened to my concerns and specific needs for cleaning then instructions how to best store our rugs. Thanks!
Knowledgeable about the age and origin of our rugs
They did a wonderful job of cleaning our rugs. They were very knowledgeable about the age and origin of our rugs. Their service was efficient and prompt, reasonably priced.
Workmanship was excellent – Navajo rugs cleaned
We have had our oriental and Navajo rugs cleaned twice by Oriental Rug and Carpet Clinic. Both times the workmanship was excellent, the rugs looked excellent when returned. The pickup and delivery service is excellent. We had one of the rugs repaired and cleaned and the rugs looks like new, it is hard to tell where the repair was done. Uzair is very friendly and knowledgeable, it was a pleasure to work with him. I highly recommend Oriental Rug and Carpet Clinic. Rosann McCullough, Denver CO
Easy drop off and pick up
Very good communication and got the rugs cleaned in the timeframe I had specified. Easy drop off and pick up as well. Rugs came back clean and well taken care of. Fairly pricey for rug cleaning services. Nonetheless, I would do business here again.
The only way to clean valuable rugs and carpets
This family run business is populated by men who know what they are doing and happy to explain the process to their customers.. They know every aspect of carpet making and maintenance. A delightful family. I have had several carpets cleaned and mended and have been extremely pleased with their work. Their process is the only way to clean valuable rugs and carpets. I'll never use any other.
Each piece was returned looking fabulous
Just a wonderful experience working with these guys! The work on my rugs was just fantastic. I trusted them with my entire Oriental rug collection and each piece was returned looking fabulous. The rugs are clean and soft and looking the best they have ever looked. The pricing was extremely fair, they were always professional and responsive, and the turn around time was great. They took great care restoring my antique pieces and made sure to do little adjustments to preserve the rugs for years to come. I would highly recommend this company, and I will definitely use them in the future for all my rugs. I am so happy I found them! Thank you so much Uzair and Hamza for your excellent work.
Beautiful, fully restored to their original condition
We just had 4 of our oriental rugs washed by this company and couldn't be happier. They picked up the day after we called them and delivered right on time. And they look beautiful, fully restored to their original condition. This is a family business and they really know their stuff. We had conversations about where the rugs were made, what wool was used, the approximate value of each rug, and more. This company is run by 3 brothers (identical triplets) and we met two of them. They were amazingly strong and had no problem lifting furniture to remove the rug when they picked up and even helped us put together a legal bookcase we had to dismantle because the rug would be under it. Both brothers were so polite and efficient. All in all, it was a wonderful experience and cost us less than we imagined. I highly recommend them!
Love the pick up and delivery service
Honest and fair! Love the pick up and delivery service too!
Threading matched the other edges perfectly
Oriental Rug and Carpet Clinic did a wonderful job on our 14' x 19' area rug. We bought a rug on the internet and when it arrived we discovered that it had a fringe on the shorter edges that we didn't want. A friend helped me take the fringe off and I discovered that the fringe wasn't just decorative, it also was the binding. I made some phone calls and was fortunate to find Oriental Rug and Carpet Clinic. They were competitively priced and also offered pick up and delivery service that was not available from other providers. In a matter of days, they picked up the rug and bound the edge with a threading that matched the other edges perfectly and returned the area rug to my home where they placed it for us as well. I really was impressed with their friendly and professional service and cannot imagine how it could have been any better. Definitely exceeded expectations!!
Amazing job cleaning and restoring their beauty
Hamza, Uzair, and Umair saved 2 oriental rugs that have been in my family for decades. A freak hail storm blew in the basement window where they were stored soaking them. By the time we cleaned up the basement and brought the very wet rugs out, there was mildew and coloring bleeding. The brothers did an amazing job cleaning and restoring their beauty!
Cleaned my very old Karastan area rug
Oriental Rug & Carpet Clinic cleaned my very old Karastan area rug, put new edging on it and cleaned the fringes, and did a great job at a very reasonable price. Best of all I got to work with Uzair who was a total gentleman, and absolutely knew everything there was to know about carpet cleaning and maintenance. We enjoyed some very interesting conversations about carpets. This is one great company to do business with.
Full of knowledge on rugs and carpets
I am glad I decided to use Rug & Carpet Clinic to wash my rug it turned out beautiful. It was a pleasure working with Uzair, he picked up and delivered the rug,, plus he is full of knowledge on rugs and carpets. I will use them again in the future and recommend this company to my friends and family. Thank you for a job well done!
Great end result on several of our oriental rugs
Great end result on several of our oriental rugs. Very knowledgeable and easy to work with
Cleaning was reasonably priced
They're the best! The large rug that I had cleaned looks great and cleaning was reasonably priced. The service was friendly and courteous. I did not plan learning more my rug, but the young man who delivered the rug after cleaning took the time to talk to me about what he knew about it. I would highly recommend this company and will send my rug there for cleaning when the time comes!
The rug looks amazing!
I have an 8X10 wool area rug that my dog peed on when the dog walker didn't show up while I was out of town. It also had a coffee stain from me. I was desperate to save my rug and after a lot of searching found these guys. They came to my house picked up the rug and delivered to my new address. The rug looks amazing! No sign of dog urine or a coffee. I will defiantly use them for my other area rugs and suggest anyone that has a quality rug that needs cleaning give this family your business. It is such a nice change to see people who have pride in their work.
Picked it up, cleaned it, and delivered it back to my house
I got this Pottery Barn 8×10 Gray and White Scroll Design Handtufted Wool Rug on Facebook Marketplace for free. I got a few quotes on getting it cleaned. $600. $520. $450 but $30 for pick up and delivery. Oriental Rug & Carpet Clinic picked it up, cleaned it, and delivered it back to my house for $280. This rug retails at $1400!!! It looks brand new! Uzair is amazing, prompt, and communicates throughout the whole process to let you know how they're doing with the rug, when you can expect it back, and delivery. I am ELATED.
Antique woven wool was restored to its silky soft condition
It is always exciting to find a business to give five stars and a stellar review to! I did my research and decided on a service to clean my antique tribal rug. Initially, I spoke with Uzair over the phone, and he was very pleasant. When I took my extremely beautiful, yet insanely dirty, tribal rug for resuscitation to their shop, I met Uzair in person and he was gracious to introduce me to his coworkers. He took time to explain to me the history, construction, materials, origin and value of my rug. Furthermore, he explained what special cleaning methods they use for this specific type of rug. Uzair takes a detailed and scientific approach to antique rug care. He also showed me around the shop and explained details of different types of rugs that they have for sale. When I finally picked up my rug after cleaning, I was impressed with its amazing condition. The antique woven wool was restored to its silky soft condition, and the rug regained its lustrous sheen. In summary, I walked in with a dirty rug, and walked out with a vibrant clean restored rug and with a wealth of new knowledge about oriental rugs. The rugs that they have for sale are very beautiful and high quality. I thought the prices were very good. I really appreciate this business and highly recommend it to everyone.
It’s rare to find this level of quality and service
Exceptional knowledge; incredible customer service; good pricing; and yes, results that make us want to stop and give Uzair and Omar a five star rating. Thank you both! It's rare to find this level of quality and service any more. We highly recommend this company for your Oriental rugs. Paul and Kathy
Great job cleaning four of our beautiful Agra rugs
Uzair did a great job cleaning four of our beautiful Agra rugs for a very reasonable price. Uzair even came to our home to pick up the rugs and dropped them off when they were done. Highly recommend this company!
Competitively priced and willing to go the extra mile
If you're looking for a carpet cleaning company that is knowledgeable, personable, competitively priced and willing to go the extra mile, then Oriental Rug & Carpet Clinic is the company you're looking for. I recently moved and had all my area rugs cleaned by OR&CC. They helped me get various rugs out from under furniture, timely picked up my rugs and delivered them cleaned and wrapped to protect from the remodel dust coming soon in my new house. I highly and unhesitatingly recommend this company.
Our rug looks beautiful
This company is terrific. They know and value the work they are doing. Our rug looks beautiful. I so respect their skill and knowledge.
These guys know rugs
The customer service was awesome. The Cleaning, The Price and Service has been a triple-hitter. These guys know rugs. They are very knowledgeable. The PRO's Re-defined. Stop Lookin and call the guys at ORCC. Doesn't get any better than this!
Pricing was quite fair
I have a number of Oriental area rugs. Over the years, I have tried numerous professionals for cleaning and repairs. Some have been good; some unscrupulous and all very expensive. I called and spoke with Uzair on the phone. He came out that afternoon to assess the "new" rug I purchased at an estate sale. His knowledge and education of rugs was incredible and I felt his pricing was quite fair so he took my purchase with him to clean and repair. Not only did I end up with a gorgeous rug and quality pad that he sold me, but I ended up with a great contact in the future and an appreciation for a true professional in his field. What a find! I'm thankful I have found this business.
Clean and refurbish three oriental rugs
Unbelievably positive experience with Uzair and his team at Oriental Rug and Carpet Clinic. Our apartment was flooded on Monday night from a heavy rainstorm that came through Denver: a gutter and clogged drain diverted much water straight into the building. I called Oriental Rug and Carpet Clinic at 5:15 this evening, Thursday and Uzair and his brother made a house call on their way home from work to assess damages and costs to clean and refurbish three oriental rugs. They were on my door step in an hour and a half with all the tools necessary to generate a detailed price quote. They were patient, kind, understanding, and very generous with their time: nearly a full hour spent on site. They even gave me a couple of ideas for how to display one of the rugs after it is restored. I look forward to working with them through the cleaning process and in the future. Highly recommend this family business for any of your rug and carpet needs!
10 times more knowledgeable than any of the others
We interviewed several companies found on Yelp, but decided on Oriental Rug and Carpet Clinic after speaking to Uzair on the phone. He was 10 times more knowledgeable than any of the others, including a national brand, about the rug cleaning process. He came to our home, picked up our rugs and Flor carpet squares that had been 'pet stained' and took them to his plant and cleaned them. He sent us photos of all of the pieces with the invoice and THEN…. he stored our cleaned rugs until we were able to move into our new home! While he was storing our rugs, we called him and asked him to clean some more carpet squares, which he picked up, cleaned, stored and delivered to us at our new home. We will calling him next to come and help us with our upholstery and in the future any rugs that need cleaning. We highly recommend Oriental Rug and Carpet Clinic!
Damaged area has to be pointed out to be seen
We had an Oriental rug attacked by moths. Oriental Rug & Carpet Clinic did a great job ridding the carpet of the moth problem and cleaning it so that it looks new. Fortunately, the damage wasn't as severe as we originally thought and Uzair gave us the honest opinion that reweaving would be costly and wouldn't even make a noticeable difference. We took his advice and he was right. The damaged area has to be pointed out to be seen. We are very happy with the result and the price charged!
Our rug looks and smells like brand new!
Highly recommend! Our rug looks and smells like brand new! We just picked up our 9' x 12' Tabriz, hand knotted, wool area rug and are extremely pleased with the cleaning and first rate customer service! Our rug had several pet stains and urine odor from our elderly dog. We had tried unsuccessfully on two different occasions to have it cleaned, but could always still smell an odor. We were at the point where we thought we might just have to throw it away. We found an Ad for Oriental Rug & Carpet Clinic online and decided to try once more before giving up on it, so happy we did! They were able to get out all the stains and there is no odor at all! Not only did they do an excellent job cleaning the rug, the communication and customer service was excellent as well!
The stain is completely gone
If I could give 6 stars I would. Uzair did a wonderful job on my Gabbeh rug with a very large red wine stain. The stain is completely gone, and the colors are brighter than they were when we bought it. Reasonable prices. Unbelievably great service.
Exceeded all expectations
From point of 1st contact to picking up my hand knotted 80 somewhat year old Persian rug, Uzair and Hamza (part of a set of triplets) exceeded all expectations not only in their exquisite work, but their wealth of knowledge, enthusiasm, professionalism, trustworthiness, caring attitude and willingness to go the extra mile. Count my husband and I in as among their growing group of loyal customers who would without any reservations recommend these folks and their family owned business.
The price was very reasonable
After my daughter's dog chewed on our nearly new Moroccan rug, (which we had purchased on our trip there last year) creating a cut on the selvedge about 1 1/2" in and 3 1/2" long, I took the rug to Mansur. He was able to obtain the right color of yarn needed to do the repair and weave it, with the design in the rug at that place, with such skill, that I could not find the damaged section without careful scrutiny. The price was very reasonable for the work involved, and I will use his company again for any carpet care I need.
Our rugs look amazing
Azair and staff were friendly, professional, and our rugs look amazing. I will be back for sure!
Knowledgeable about these beautiful rugs
It was a pleasure to work with Uzair. He was very friendly and knowledgeable about these beautiful rugs. You could tell he had great pride in his work and also a respect for the craftsmanship required to make these rugs. His prices were very fair and I would highly recommend his services.
After 10 years my rugs are like brand new
Amazing service like Always! Willing to go that extra mile to help me out. Great advise & tips on taking care of my rugs… Thanks guys after 10 years my rugs are like brand new. I'm very happy with the way they look & feel.
My rugs have never been cleaner
Great service. My rugs have never been cleaner. They really care about your rugs. Very Reasonable. I trust them with my precious Persians. Great cleaners. Great service.
My rug looks beautiful
Super friendly and helpful! My Rug looks beautiful and was less than their big competitors in town!!
The color looks rich again
Uzair and his brothers are the best! They did a great job cleaning and fixing a few doggie chews on my 20+ year old rugs. They look like new again! I can't believe the color of the fringe – guess I forgot what it looks like when it's clean. The pile is soft and fluffy and the color looks rich again. These guys provide wonderful service including pick-up and delivery and even offered to place the rugs under the furniture for me. My rugs are nice but not exceptional, but they treat them and you like royalty. Highly recommended!
I was very pleased with their service
I was very pleased with their service and quality. Nice people!
When I got the rug back it looked wonderful
I have never had a rug cleaned before, but after my house got flooded I had to do something; the smell was terrible! When I got the rug back it looked wonderful, and had no smell whatsoever. I thought my rug was done for, but the guys pulled it through and I can't thank them enough!
Repair was done to match the rest of the edging
The repair and cleaning to our rugs was excellent. We cannot even find where the repair was done to match the rest of the edging, and that is unusual. Uzair was professional, timely, and a fine representative of this firm.
The rugs came back looking like new
I have had my rugs for 30 years. Uzair and his team did a fantastic job cleaning them and even fixed a tear on one corner. The rugs came back looking like new! I'm very pleased and will recommend them to all of my friends!
Rug came back looking brand new
My girlfriend took my rug here because our new puppies decided to have a few accidents on it. It came back looking brand new if not better! They were trustworthy, honest, and genuine. I definitely recommend them 🙂
They triple cleaned it and it looks beautiful
I worked with Uzair and Henry. I bought my rug in Tunisia 25 years ago and it had never been cleaned. Most recently it was in my farmhouse and loaded with dust and dirt. So much came out of the rug that they saved it all to show me — it weighed 5 pounds!! They triple cleaned it and it looks beautiful. I dropped it in their Broomfield location. They came in on time and charged the price that they originally quoted me — no hidden charges. When I picked it up it was pouring rain so they carefully wrapped it in plastic but the parking was so easy that I parked right out front and we easily loaded the rug all nice and dry. I have another rug that I will be taking them as soon as I can get it in the car. I will use them in the future and highly recommend then to anyone who needs rug cleaning services. Uzair was also able to tell me a lot about the rug, which I found really helpful. I bought it in a small bazaar in Tunisia and all I knew was I really loved the rug. Now I understand much more about it. Thanks, Uzair.
The rugs have never looked so good
This is a family owned business that takes great pride in their work and taking care of their clients. I felt that they were extremely trustworthy and was confident that they knew what they were doing. They returned the rugs in perfect condition. The rugs have never looked so good. If you are looking for a company you can trust to clean and take care of your rugs this company is top notch. I will be using them again.
This was our first cleaning of our Karastan rugs
We found the Oriental Rug and Carpet Co. on the internet. This was our first cleaning of our Karistan rugs. They did a beautiful job and the cleaning was quite noticeable. Uzair was not only very professional, but more than that, extremely knowledgeable. He didn't try to sell us something not needed. By that I mean 3 of the 5 pads were noticeably worn and the others were just fine. We replaced just the 3. My wife is quite fussy and they exceeded her expectations. Good job Uzair and company.
They were able to trim the fringe of the oldest rug
My wife and I are quite impressed with our entire experience working with Uzair and his 2 brothers (identical triplets). We trusted them with our 3 oriental rugs, and our trust was well-founded. They were able to both pick up and deliver the rugs without charge, since we live in the vicinity of Oriental Rug & Carpet Clinic. Not only are the rugs cleaner and brighter than I remember them ever being, they were able to trim the fringe of the oldest rug, and repair a small area of fringe separation on another rug, further improving their appearance. We will definitely use the services of Oriental Rug & Carpet Clinic in 2-3 years, as recommended.
Very knowledgeable about the cleaning process
We had 4 rugs picked up, cleaned and returned and purchased new carpet pads. This team provided incredible customer service: professional, thoughtful, made outstanding suggestions, timely. Very knowledgeable about the cleaning process, the rugs themselves and how to provide continuing care. I cannot say enough good about this experience and I will definitely use this team in the future.
They do business the personal way
It was such a pleasure to meet Uzair, because I was looking for a competent cleaner to take care of my much-loved 30 year old Spanish wool area rug, which I discovered had sustained pet soiling. But an added benefit is that he so willingly shares his knowledge about the Qum and Bakhtiari rugs that I own. When I have a few extra $$$ I know I am going to be tempted to visit his showroom and purchase yet another beautiful handmade rug. I am also much impressed with Uzair and his brother's politeness. They do business the personal way it was meant to be done.
Knowledgeable, with outstanding customer service
Uzair and Umair are an amazing team—–professional, extremely knowledgeable, with outstanding customer service. They cleaned 16 rugs that hadn't been cleaned in over 15 years. The rugs came back soft with vibrant colors that had been lost over years of use. I highly recommend Oriental Rug and Carpet Clinic to anyone in need of cleaning or restoration of fine rugs and carpets. I will certainly use their services again.
Rug impeccably cleaned within the week
I found the service, quality of work and attention to detail far exceeding my expectations! Uzair lives up to his word! I had my rug impeccably cleaned within the week, with an estimate before the service and on target at the time I picked it up! I was so impressed I'm taking more rugs because I trust the work for the rest of my family heirlooms!
Pick up/delivery service was so handy
I had a wonderful experience with Rug and Carpet Clinic. Uzair is so professional and polite. He took exquisite care of our rugs. He also took the time to answer all of my questions, and the pick up/delivery service was so handy. Thank you so much, we're customers for life!
Appreciated the pick up and delivery
I too felt the service provided was excellent and appreciated the pick up and delivery. We rolled out the rugs to review what needed to be done and I was given options for repair. They do know their stuff! One had been in a flood and after cleaning it looks so much better! Do not hesitate. I will use again.
The end result of the deep cleaning was spectacular
Hamza is a wonderful person to work with. He cared for my Iranian and Turkish rugs like they were his own. The end result of the deep cleaning was spectacular; the shine, softness and color looked like they were new. Hamza's knowledge and enthusiasm for rugs is refreshing. He willingly educated me about the rugs, the history and the cultural importance of the rugs I have. I can't thank him and his company enough for how they treated me…and especially how they treated my rugs. I will not hesitate to call upon this company in the future!
High quality work at affordable prices
I will recommend Oriental Rug and Carpet Clinic to my family and friends in the future. High quality work at affordable prices. Very helpful and knowledgeable staff. We are so pleased with our newly cleaned and repaired rugs! Thank you for your great service.
Fantastic job with the dye treatment and wash
I called Uzair after my basement got flooded and he showed up right away. I was hesitant at first to give my valuable rugs but Uzair was very knowledgeable, professional and guaranteed his work. Two of my very nice large valuable Persian rugs had water damage and caused discoloration, Uzair and his team did a fantastic job with the dye treatment and wash. I cant believe how beautiful they turned out, I couldn't tell where the damages were. They were very reasonable, honest and a joy to work with. I would recommend their services to anyone who love their rugs, and want quality service.
This family business really cares about your rugs
We were very satisfied with the care and service provided. They cleaned an 8' x 10' rug recently and my wife felt that it still had some residual odors … we took it back and they re-cleaned the rug twice more to ensure that all the odor was gone for no extra charge! They clearly went above and beyond our expectations. It's also very apparent that this family business really cares about your rugs and their customers.
Excellent customer service
Our breakfast area rug looked hopeless, but thanks to Uzair and his company, it turned out great. Excellent customer service. I would recommend Oriental Rug and Carpet Clinic to anyone who needed rug cleaning.
They can fix old beat up treasures
Oriental Rug and Carpet Clinic cleaned eight old Persian carpets of mine that are from Iran. You can stop looking for other places to clean your carpets and just go here. My carpets have been with me since I was a little kid, so I was concerned about leaving my cherished childhood memories in the hands of strangers, but no need for concern if you take it to this place. They know carpets and will treat them with great care, for a reasonable price. They can fix old beat up treasures that are falling apart as well. They really do deserve the 5 start rating.
I’d recommend them to everyone
Here are the pro's: they cleaned my rugs well. I mean, twenty years of dirt/oil seemed to be COMPLETELY extracted. Even the backsides were clean. They even repaired the wear on one rug through some localized stitching. Con's: their store is a little far, though I was able to drop/pick up at their Broadway location. Also, they can't clean all rugs–one of mine was almost too delicate…though they did pull it off. And pretty well, too. Bottom line: I trust these people. They are very competent, and won't feed you any nonsense. What they sell, is what you get. I'd recommend them to everyone, and I'll be back, for sure.
The showroom is spectacular
We had a wonderful experience Uzair and his team! Took in my rug for a cleaning and they went above and beyond in getting my rug in top shape. The showroom is spectacular as well…I know exactly where I will be getting my next rug!
Fabulous job cleaning my Chinese silk carpet
Uzair and his team did a totally fabulous job cleaning my Chinese silk carpet. I really appreciate his conscientiousness, promptness, and professionalism, not to mention very reasonable prices and provision of pickup/deliver service. Highly recommended.
They also have a lovely showroom
Uzair was so personable and helpful when I needed to have a lovely large gabbeh cleaned. They did a marvelous job and his customer service was impeccable. They also have a lovely showroom with beautiful carpets and furnishings. I will certainly go back for services and shopping.
Our rugs were returned to us looking like new
Our oriental rugs are very special to us. We wouldn't trust them to just anyone to clean & care for. That's why we are grateful to Hamza & his brothers for their sincere attention & understanding of quality & detail in providing excellent customer service & carpet cleaning. Our rugs were returned to us looking like new. for many more years of enjoyment! We highly recommend Oriental Rug and Carpet Clinic.
They cleaned three of my oriental rugs
Uzair and his brother Umair did a terrific job. They cleaned three of my oriental rugs that I have owned for 30-plus years… Two of them were Bokhara. In one of them, there was a nearly 1-inch square hole, which a hungry field mice ate it. I had stored it in my garage in Colorado. They did a terrific job in repairing it. Cannot tell that there was hole there before. The third was a wool Tabriz. All of them looked new! And Uzair washed a small silk prayer rug for me on the house..much appreciated. And I am taking them to my home in China. They also provided me with new padding cut to size. Their South Broadway store is a must-to-see. Their Father had the foresight to buy this place years ago, before there was a Denver Design Center.. Now it is really a showplace. They are knowledgeable and trustworthy.
They repaired a rug and did a beautiful job
Very friendly and knowledgeable. They cleaned several rugs which turned out great. They also repaired a rug and did a beautiful job. We would definitely recommend this company and we will use them again!
Got out a stain which had been there for 15 years
I had two rugs which were very special to me. Uzair cleaned them absolutely beautifully — got out a stain which had been there for 15 years. There are now blues in one rug I hadn't ever seen. He also cleaned a wall hanging I have always loved, just because it had been so neglected. More than the wonderful cleaning job, he was kind. I trusted him, appropriately. He was prompt, courteous, and understood he was working on my treasures. I am very, very pleased
No reviews match that. Try a different word or clear the filters.
Your turn
Had your rug cared for by us?
Your review helps other families decide, and it helps us keep improving. Thank you for taking a moment.
Give your rugs the care they deserve.
Free quotes. Pickup and delivery in Denver. 470+ five-star reviews.